Privacy Policy

Adeline Memorial Medical Group (“AMMG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit ammgmedicine.com (the “Website”), submit a form, or communicate with us online.

This policy covers information collected through the Website. Protected health information you share as a patient is also governed by our Notice of Privacy Practices, which explains your rights under the Health Insurance Portability and Accountability Act (HIPAA). If the two conflict for health information, the Notice of Privacy Practices controls.

Information we collect

Information you provide. When you use our contact, appointment request, career, or newsletter forms, we collect the information you enter, such as your name, email address, phone number, preferred location, area of care, and any message or résumé you choose to send.

Information collected automatically. Like most websites, our servers automatically record basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. We may use cookies and similar technologies as described in our Cookie Policy.

Please do not submit detailed medical information through website forms. Our team will discuss clinical details with you by phone or in person.

How we use information

• To respond to your questions and schedule appointments
• To review employment applications
• To send newsletters or health tips you have requested (you can unsubscribe at any time)
• To send appointment-related text messages if you have opted in (see our SMS Terms)
• To operate, secure, and improve the Website
• To comply with legal obligations and protect our rights

How we share information

We do not sell or rent your personal information. We share information only:

• With service providers who help us operate the Website, send email, or host data, and who are bound to protect it (and, where required, have signed a HIPAA business associate agreement)
• When required by law, subpoena, or court order, or to protect the safety of any person
• In connection with a merger, sale, or transfer of our practice, subject to applicable law
• With your consent

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Information may be shared with subcontractors that support our messaging services, such as platform providers and phone carriers, solely to deliver messages you have requested.

Analytics and advertising

We may use privacy-conscious analytics to understand how visitors use the Website in aggregate. We do not use third-party advertising pixels or tracking technologies to disclose protected health information, and we configure analytics to limit the information collected.

Your choices and rights

• You may opt out of newsletters by using the unsubscribe link or contacting us.
• You may opt out of text messages by replying STOP.
• You may request access to, correction of, or deletion of personal information you submitted through the Website by contacting us at info@ammgmedicine.com. We will respond as required by applicable law, including the Texas Data Privacy and Security Act where it applies.
• You can control cookies through your browser settings.

Data security and retention

We use administrative, technical, and physical safeguards designed to protect information, including encrypted connections and restricted staff access. No method of transmission over the internet is completely secure. We keep form submissions only as long as needed for the purposes described here or as required by law.

Children

The Website is not directed to children under 13, and we do not knowingly collect personal information from them online. Parents and guardians may contact us on behalf of their children.

Third-party links

The Website may link to other sites, such as maps or patient portals. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page shows when it was last revised.

Contact us

If you have questions about this Privacy Policy, contact our Privacy Officer at info@ammgmedicine.com or 713-981-5166.